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At Meza Group, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, engage with us on social media, or use our catering services. By using our services, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing and delivery address, and other contact information you provide during order placement or inquiries.

  • Financial Information: Payment information (e.g., credit card details) to process transactions securely.

  • Event-Specific Information: Event location, guest count, dietary preferences, and other event-related details necessary for providing catering services.

  • Online Usage Information: IP addresses, browser type, operating system, and browsing behavior on our website through cookies and analytics tools.

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2. How We Use Your Information

We use the collected information to:

  • Provide and improve our catering services.

  • Process payments and fulfill your orders.

  • Communicate with you regarding your order or inquiry.

  • Customize your experience with personalized menu recommendations.

  • Send you promotional offers, updates, and newsletters (with your consent).

  • Improve our website and digital marketing strategies through analytics.​

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3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with third-party vendors (e.g., payment processors, delivery services) necessary to complete your transactions.

  • Legal Requirements: If required by law or to protect our company’s rights, we may disclose information to law enforcement agencies or regulatory authorities.​

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4. Data Security

Meza Group uses reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. This includes implementing encryption, secure payment gateways, and limiting access to only authorized personnel.

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5. Your Choices

  • Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

  • Cookies: You can control or delete cookies from your browser settings. However, disabling cookies may affect your ability to use certain features of our website.​

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6. Third-Party Links

Our website and social media pages may contain links to third-party websites or services. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing personal information.

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7. Children’s Privacy

Meza Group’s services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware of any information collected from a child, we will take steps to delete it.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this policy periodically.

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9. Contact Us

Please get in touch with us if you have any questions about this Privacy Policy or how we handle your personal information.

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